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Approve a connector

When a connector request is made, a team member, other than the creator of the request, can review and either approve or decline it.

Approve a connector request​

  1. When you log into Klaw, a pop-up will notify you of Pending Requests. Select Yes, show me! or navigate to the Approve tab and select on Connector Requests to view the requests that need approval.

  2. Review all information related to the connector request and approve it by selecting the tick button while viewing the pending connector requests.

  3. The connector will immediately attempt to be provisioned on approval.

    If there are any issues during the connector creation, the request will stay in the approvals view for re-approval once the problem is resolved.

Decline a connector request​

  1. When you log into Klaw, a pop-up will notify you of Pending Requests. Select Yes, show me! or navigate to the Approve tab and click Connector Requests to view the pending requests.
  2. Review the information associated with the connector request and decline it by clicking the X button.
  3. Provide a reason for declining the request.
  4. The request is declined, and the creator will receive an email with your reason for declining the request.

Review a connector request​

The connector request provides multiple fields that assist the approver in making a well-informed decision. These fields also maintain an audit trail of both the request and the connector's details within Klaw.

tip

The request creator cannot approve their request and will not be listed as an approver.